PERSONAL SELLING
This is the method of promoting:
· Availability of adequate resources for the sales force
· Easy accessible and concentrated markets
· High unit value for the product
· Products whose use needs demonstration
· Suitability of a product to individual need as opposed to general use
· Introduction of new products in the market
Forms of personal Selling
Field sales
Showroom selling
Shows, trade fairs and exhibitions
Advantages of Personal Selling
Presents an opportunity to show the existing and potential customers what is available
It offers the prospective buyers an opportunity to see, examine taste and ask questions about a product – and chance of comparing
The questions from prospective buyers are immediately answered
Immediate contacts are made between sellers and buyers for follow up
Complementary adverts from other mediums e.g. advertising
Seller has opportunity to obtain information about the competing products and promotional strategies.
Disadvantages
it is an expensive promotional method – especially where a wide coverage and oversees exhibitions are involved.
Energy and time are consumed on talks convincing and demonstrations
Requires cost controls of sales persons
Has limited coverage as it targets a limited group
d) Publicity
Refers to the free advertising whereby the desire for a product is created or boasted by unpaid for features or presentation in the mass-media ( e.g. a feature in press)
These features may be solicited for or unsolicited for but remain entirely unpaid for by the business or a news release sent to studio.
Advantages
Builds the sellers goodwill and image among existing and prospective customers
It involves no costs on the side of the seller
Has a large and widespread reach since it conveyed through media.
Has a high creditability as it is reported independently.
Disadvantages
Unfavorable information may be released unknowingly released to the public
Information released is to the discretion of the media house
It is irregular and short – lived hence my not be effective.
e) Public Relations
The term public relations (PR) when used in product promotion refers to the process of communicating information of an organization product. Policies and actions to specific consumer groups or the public at large;
This is done with the view of creating awareness and a positive attitude towards the organization and the product.
It could also be done to correct misinformation or rehabilitate a spoilt image in order to get a satisfied client.
It aims at creating a favorable attitude towards the organization in order to promote acceptance.